FREE SHIPPING
NILHANE is a young brand and as a gesture to our customers joining us on our journey, we are offering free international shipping for a limited time (until June 1st, 2021). Products are shipped via Colissimo (or equivalent service) from France. After that date, we will update our shipping costs on our website.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
CUSTOMS
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may be subject to customs fees when they arrive in your destination country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 10-30 Business days |
Maximum delivery time – 45 business days.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping, tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please don’ hesitate to send us a message via the Contact form.